Return and Refund
At Rexo Office, we strive to ensure you are satisfied with your purchase. If, for any reason, you are not completely happy with your order, we’re here to help. Please review our return and refund policy below.
1. Returns
You have 30 days from the date of purchase to return an item for a refund or exchange. To be eligible for a return, the item must:
- Be unused and in the same condition that you received it.
- Be in the original packaging with all accessories and manuals included.
- Have proof of purchase (e.g., order confirmation or receipt).
Certain items, such as customized products or clearance items, may not be eligible for return.
2. Refunds
Once we receive and inspect your returned item, we will notify you via email. If your return is approved, your refund will be processed, and the amount will be automatically credited to your original method of payment within 7-10 business days.
Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted unless the return is due to an error on our part (e.g., wrong or defective item).
3. Exchanges
If you wish to exchange an item for a different size, color, or product, please contact us at
to arrange the exchange. Items must meet the same conditions as for returns.
4. Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of receiving your order. We will arrange a replacement or refund, and cover the cost of return shipping.
5. Return Shipping
To initiate a return, please contact us at
6. Non-Returnable Items
Certain items are not eligible for return, including:
- Customized or personalized items
- Gift cards
- Clearance or final sale items
7. Contact Us
If you have any questions about our Return and Refund Policy, please contact us at